Need custom apparel or signage for your business? Visit our sister brand, Shoreline Branding.

Business apparel or signage? Visit Shoreline Branding

Shipping policy

 

At Uniquely Whynot Craft, we strive to keep shipping costs as low as possible. Shipping costs are calculated at checkout based on your location. You'll be presented with various shipping options, including in-store pickup.

Where We Ship:

We currently ship within Canada only. In-store pickup is also available at our Oshawa studio.

Order Processing Time:

  • Standard Orders: We aim to process and ship all orders within 1-2 business days.

Shipping Method:

All orders are shipped with tracking to ensure safe delivery. You will receive tracking information via email once your order is on its way.

In-Store Pickup:

Orders placed for in-store pickup are typically ready the same day if placed during business hours. You will receive a notification when your order is ready for pickup.

Shipping Damage:

If your order arrives damaged, please notify us within 48 hours of receipt. Contact us at shopkeeper@uniquelywhynot.ca or call 365-662-3368. To process a claim with the shipping company, we require:

  • Photos of the damaged item(s)
  • Photos of the shipping box and packaging

Please ensure your images are no larger than 300k each. Retain the original shipping container and packaging for inspection and claims processing. Once a claim is initiated, we will arrange for the damaged items and packaging to be inspected, returned, and replaced.

Shipping Delays:

Currently, there are no known disruptions impacting shipments. In the event of natural disasters or other unforeseen events causing delays, we will contact you with updates regarding your order.

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